Wicket11 is a licensed online betting platform regulated by an international gaming authority. Holding this license means the platform undergoes regular third-party audits, payment systems are fully transparent, and gaming outcomes are independently verified.
A few indicators of trustworthiness:
— Over 500,000 registered members, a significant portion of whom are from Bangladesh.
— Thousands of withdrawals are processed successfully every day.
— All data is secured with 256-bit SSL encryption.
— KYC verification is mandatory — this prevents fake accounts and fraud.
— International responsible gaming standards are strictly followed. Always make sure the address in your browser shows wicket11.click with a valid HTTPS indicator when on Wicket11's page. Any other site that looks similar is not Wicket11 — report it to support.
— Over 500,000 registered members, a significant portion of whom are from Bangladesh.
— Thousands of withdrawals are processed successfully every day.
— All data is secured with 256-bit SSL encryption.
— KYC verification is mandatory — this prevents fake accounts and fraud.
— International responsible gaming standards are strictly followed. Always make sure the address in your browser shows wicket11.click with a valid HTTPS indicator when on Wicket11's page. Any other site that looks similar is not Wicket11 — report it to support.
The minimum bet amount at Wicket11 depends on the bet type and sport. The general rules are:
Sports Betting (Pre-Match & Live): Generally, the minimum bet starts at ৳10 (ten taka). This means you can place a single bet with as little as ৳10 in your wallet.
Accumulator Bet (Combining Multiple Matches): You can start from as little as ৳10, though when the number of selections increases, the system may set a minimum of ৳20–৳50.
Casino Games: Minimum bets for slots and table games are generally ৳5–৳20, depending on the game.
Keep in mind that the minimum deposit is ৳100 (bKash/Nagad/Rocket). So you can get started with just a ৳100 deposit and place multiple small bets from it. Maximum bet limits vary by match and market — the maximum bet amount is displayed on the bet slip.
Wicket11 places the highest priority on members' personal data and financial security. Learn more about the multiple layers of protection in place:
Data Protection:
— All communications are encrypted with 256-bit SSL (TLS 1.3). Your password and payment details are never stored as plain text on our servers.
— NID and KYC documents are used solely for identity verification — they are never sold or shared with third parties.
— Data is managed in compliance with international Privacy Policy standards. Fund Protection:
— Member funds are held in a separate, trusted account and are never mixed with Wicket11's operational expenses.
— Identity and payment method are verified at the time of withdrawal.
— Enabling two-factor authentication (2FA) prevents anyone else from logging into your account. If you notice any suspicious activity, change your password immediately and notify us at support@wicket11.click.
— All communications are encrypted with 256-bit SSL (TLS 1.3). Your password and payment details are never stored as plain text on our servers.
— NID and KYC documents are used solely for identity verification — they are never sold or shared with third parties.
— Data is managed in compliance with international Privacy Policy standards. Fund Protection:
— Member funds are held in a separate, trusted account and are never mixed with Wicket11's operational expenses.
— Identity and payment method are verified at the time of withdrawal.
— Enabling two-factor authentication (2FA) prevents anyone else from logging into your account. If you notice any suspicious activity, change your password immediately and notify us at support@wicket11.click.
In the event of a match cancellation or postponement, the following policy applies under Wicket11's rules:
If the match is cancelled before it starts: All bets are voided and the full stake (excluding bonuses) is returned to the member's wallet. Credits are typically processed within 1–6 hours.
If a match is abandoned after it has already started:
— If the required overs or points are not completed and a result cannot be determined, the bet is voided and your stake is refunded.
— However, if enough play has taken place to determine the outcome of specific markets (for example, a winner determined by the DLS method in cricket), those markets may still be settled.
— If one leg of an Accumulator bet is voided, that selection is removed and the bet is settled using the remaining odds. Rescheduled Matches: If the match is played within 48 hours, the bet generally stands. Beyond that, the bet is voided. For full terms, refer to Wicket11's Terms & Conditions on the page.
— If the required overs or points are not completed and a result cannot be determined, the bet is voided and your stake is refunded.
— However, if enough play has taken place to determine the outcome of specific markets (for example, a winner determined by the DLS method in cricket), those markets may still be settled.
— If one leg of an Accumulator bet is voided, that selection is removed and the bet is settled using the remaining odds. Rescheduled Matches: If the match is played within 48 hours, the bet generally stands. Beyond that, the bet is voided. For full terms, refer to Wicket11's Terms & Conditions on the page.
For security reasons, personal information changes on Wicket11 must be handled directly through the support team.
General Information Update (Email, Address):
1. Log in and go to your Profile Settings.
2. Go to the "Personal Info" section.
3. Make your changes and confirm with an OTP. Mobile Number Change (Most Important):
Your mobile number cannot be changed directly from Settings — this is intentional for security reasons, and must be done through support. Since your mobile number is used for OTP login and password resets, identity verification is mandatory before any change can be made. What to provide when contacting support:
— Old mobile number & new mobile number.
— NID/Passport Number (KYC verification).
— Submit a request via Live Chat or email us at support@wicket11.click.
— Usually processed within 24 hours. Please note: Name changes are generally not permitted — all details must match the name provided during KYC verification.
1. Log in and go to your Profile Settings.
2. Go to the "Personal Info" section.
3. Make your changes and confirm with an OTP. Mobile Number Change (Most Important):
Your mobile number cannot be changed directly from Settings — this is intentional for security reasons, and must be done through support. Since your mobile number is used for OTP login and password resets, identity verification is mandatory before any change can be made. What to provide when contacting support:
— Old mobile number & new mobile number.
— NID/Passport Number (KYC verification).
— Submit a request via Live Chat or email us at support@wicket11.click.
— Usually processed within 24 hours. Please note: Name changes are generally not permitted — all details must match the name provided during KYC verification.
A Wicket11 account can be locked for several reasons. Identify the cause and take the appropriate steps:
Reason 1 — Repeated Incorrect Password Attempts: After 5 consecutive incorrect password attempts, your account will be temporarily locked for 30 minutes. It unlocks automatically after the wait — then use "Forgot Password?" to reset it.
Reason 2 — KYC Verification Pending: If transactions exceed certain thresholds and KYC has not been completed, the account may be temporarily restricted. Go to Settings and upload your NID — verification is usually completed within 12–24 hours.
Reason 3 — Suspicious activity: If unusual login activity or transactions are detected, your account may be locked as a security measure. In that case, send an email to support@wicket11.click and:
— Provide your name and registered mobile number.
— Provide your NID number.
— The support team will review your case and typically restore account access within 3–6 hours. Reason 4 — Self-Exclusion: If you previously closed your account through the Responsible Gaming section, it cannot be reopened before the set period expires. In any situation Help Center Visit the page or let us know via live chat.
— Provide your name and registered mobile number.
— Provide your NID number.
— The support team will review your case and typically restore account access within 3–6 hours. Reason 4 — Self-Exclusion: If you previously closed your account through the Responsible Gaming section, it cannot be reopened before the set period expires. In any situation Help Center Visit the page or let us know via live chat.
Changing the interface language on Wicket11 is straightforward. There are generally two ways to do it:
Method 1 — Language icon at the top or bottom of the page:
1. Look for a globe icon (🌐) or a "Language" option in the top or bottom bar on any page.
2. Clicking on it will display the list of available languages.
3. Select "Bengali" or "Bengali (BD)" — the page will switch to Bengali instantly. Method 2 — Account Settings:
1. Log in and click on the profile icon.
2. Go to "Settings".
3. Under the "Language" or "ভাষা" section, select "বাংলা (Bangladesh)".
4. Save your changes — Bangla will be your default language on every subsequent login. On the Mobile App: Go to "App Language" in the app's Settings menu and select Bengali. If you cannot find the language option, or the app reverts back to English after you change it, clear your browser cache and try again. If the issue persists, contact support.
1. Look for a globe icon (🌐) or a "Language" option in the top or bottom bar on any page.
2. Clicking on it will display the list of available languages.
3. Select "Bengali" or "Bengali (BD)" — the page will switch to Bengali instantly. Method 2 — Account Settings:
1. Log in and click on the profile icon.
2. Go to "Settings".
3. Under the "Language" or "ভাষা" section, select "বাংলা (Bangladesh)".
4. Save your changes — Bangla will be your default language on every subsequent login. On the Mobile App: Go to "App Language" in the app's Settings menu and select Bengali. If you cannot find the language option, or the app reverts back to English after you change it, clear your browser cache and try again. If the issue persists, contact support.